Phone Unlocking

What is unlocking all about?

A Service Provider (SP) lock is used ensure that your phone will only work on one network; the one that you bought your phone from. If your phone is locked then it will refuse to accept a SIM card from another network. Unlocking is the process of removing the Service Provider Lock so that it's possible to use other SIM cards in your phone.

How do you find out if a phone is locked?

The simplest way to check if your phone is locked is to insert a SIM card from another network and see if the phone will accept it. If your phone is locked you will often see an error message of some kind. These messages vary depending on your handset manufacturer:

  • Nokia: "Enter Restriction Code" or "SIM Card Rejected"
  • Motorola: "Enter Special Code"
  • Ericsson: "Enter Correct SIM"
  • Sony Ericsson: "Incorrect SIM"
  • Samsung: "Invalid Network SIM...Enter Code"
  • Panasonic: "Invalid SIM"
  • Siemens: "Phone disabled! NETWORK LOCK"
  • Sharp: "Invalid Network SIM"
  • Is unlocking illegal?

    No, it is a common misconception that unlocking your phone is illegal. In fact quite the opposite, it is your consumer right to have your handset unlocked. The networks have to provide you with an unlock code if you request it - but they normally charge quite a lot for this service.

    Is changing IMEI numbers illegal?

    Yes! We at Mutual Communication Ltd will not do this for anyone as the mobile phone may be stolen or lost.

    What is the cost of unlocking phones?

    Please contact us for an immediate quote.

    How can we help?

    If you need a mobile phone urgently you can get a quality refurbished mobile phone from us. Other than that we also provide mobile phone repair service.